FREQUENTLY ASKED QUESTIONS

  • Cedar Lodge laundry offers professional wash, dry, fold and press services for bed linens, quilt covers and towels. Please note, we do not currently offer laundry services for clothing.

  • We operate 7 days a week. Pick up and drop off is available between 10am and 12pm Monday to Friday, and by appointment on Saturday and Sunday.

  • You can easily book online through our website. If you have any trouble, feel free to call us at (02) 4842 2244 and we’ll walk you through it.

  • We operate from Cedar Lodge Motel, located at 64 Duncan St, Braidwood, NSW.

  • Please head to the reception area at Cedar Lodge. Inside, you’ll find laundry bags and drop-off tickets. Simply:

    1. Place your laundry in one of the provided bags.

    2. Fill out the drop-off ticket and place it inside the bag with your laundry.

    3. Leave the bag on the shelf marked ‘Drop Off’.

  • Our standard turnaround time is 48 hours, ensuring your items are returned promptly.

  • Yes, we have a minimum order value of $50.

  • We operate on a drop-off and pick-up basis only.

  • All laundry machines at Cedar Lodge use a sanitising cycle for our commercial washing. This cycle runs at 60°C to help kill common household bacteria, ensuring your linen is returned hygienically clean.

  • Payment is due at the time of booking your laundry service.

  • We accept Mastercard, Visa and AMEX. Please note, we do not accept cash.

  • While we handle all items with care, please note that laundry is done at your own risk. Cedar Lodge is not responsible for any loss or damage to items during the process.

  • We strive to remove all stains, but some may be permanent. We'll do our best to return your items as clean as possible.

  • We can clean most everyday linens and towels. If you have delicate items, please contact us in advance so we can advise appropriately.